At Clyvia, your satisfaction is our top priority. If you’re not happy with your purchase, you can return it within 30 days for free.

1. Eligibility for Returns

  1. Products must be unused and in their original packaging.
  2. Proof of purchase is required for all returns.

2. How to Initiate a Return

  1. Email contact@clyvia.shop or call +447457413011 to request a return authorization.
  2. Receive a prepaid return label.
  3. Ship the item back within 14 days of receiving the return label.

3. Refund Process

Once the return is received and inspected, refunds will be issued to the original payment method within 7-10 business days.